Terms of Services | TORA Japanese Bistro

Last Updated: October 2026

Welcome to the TORA Japanese Bistro website. These Terms of Service (“Terms”) govern your use of our website and any services available through it. By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. About TORA Japanese Bistro

This website is operated by TORA Japanese Bistro, located at:

9518 Ellerslie Road SW

Edmonton, Alberta T6X 0K6

Canada

2. Website Use

You may use this website for lawful personal purposes, including viewing our menu, restaurant information, hours, contacting us, and accessing online ordering services. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for unlawful or fraudulent purposes.

3. Menu, Pricing & Availability

We make reasonable efforts to keep menu descriptions, prices, availability, hours, and other information on our website accurate and up to date. However, menu items, ingredients, prices, promotions, availability, and operating hours may change without notice. In the event of a discrepancy, information and pricing confirmed by the restaurant at the time of purchase will apply.

4. Online Orders

Online orders may be processed through TORA Japanese Bistro or a third-party ordering or payment provider.

Customers are responsible for reviewing their order details, including selected items, quantities, pickup information, and contact information before submitting an order. Orders are subject to acceptance and availability. We reserve the right to cancel or decline an order when reasonably necessary, including when an item is unavailable or an order cannot be fulfilled.

5. Allergies & Dietary Requirements

Please inform us of any food allergies or dietary requirements when placing an order or dining with us.

While we take reasonable care when preparing food, our kitchen handles multiple ingredients and allergens. We cannot guarantee that any menu item will be completely free from allergens or cross-contact. If you have a severe allergy, please contact the restaurant directly before ordering.

6. Payments

Prices are listed in Canadian dollars unless otherwise stated. Applicable taxes and other disclosed charges may be added at checkout. Payments made through third-party payment providers may also be subject to that provider’s terms and privacy practices.

7. Cancellations, Changes & Refunds

If you need to change or cancel an order, please contact the restaurant as soon as possible. Once food preparation has begun, we may not be able to modify or cancel the order. Refunds or replacements will be considered based on the circumstances of each order.

8. Third-Party Links & Services

Our website may contain links to or integrations with third-party services, including online ordering, payment services, maps, and social media platforms. TORA Japanese Bistro is not responsible for the content, availability, privacy practices, or terms of third-party websites and services.

9. Intellectual Property

The TORA Japanese Bistro name, logos, branding, website design, photographs, graphics, menu content, and other original materials displayed on this website are owned by or used with permission by TORA Japanese Bistro. They may not be copied, reproduced, distributed, or used for commercial purposes without prior permission.

10. Website Availability

We aim to keep our website available and functioning properly but cannot guarantee uninterrupted or error-free access.

We may modify, suspend, or discontinue portions of the website when reasonably necessary for maintenance, updates, or other operational reasons.

11. Limitation of Liability

To the extent permitted by applicable law, TORA Japanese Bistro will not be responsible for indirect or consequential losses arising solely from the use of, or inability to use, this website. Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded under applicable Canadian or Alberta law.

12. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the Province of Alberta and the applicable laws of Canada.

15. Contact Us

For questions about these Terms, please contact:

TORA Japanese Bistro

9518 Ellerslie Road SW

Edmonton, Alberta T6X 0K6

Email: torabistroyeg@gmail.com

Phone: (780) 924-1622

OPENING SOON